Webinars and Events

Saint Leo University, San Jose City College, and the University of Hawai‘i at Mānoa shared how they leveraged the student voice to better understand and support first-generation college students. Panelists detailed how real-time feedback uncovered gaps in support systems, strengthened resource awareness, and shaped culturally responsive outreach.

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From refining institutional definitions to celebrating first-gen identity, the webinar highlighted how these campuses built belonging and delivered timely interventions that made a measurable impact on persistence.

Naropa University shared how it leveraged the student voice to proactively identify and support at-risk students before they disengaged. Campus leaders highlighted how real-time feedback uncovered key risk factors, guided timely interventions, and informed cross-campus support strategies.

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The webinar demonstrated how capturing the student voice enabled Naropa to close gaps, address summer melt, and keep students on a path to success.

Southern New Hampshire University and Ohio Northern University shared how they redefined student engagement by building a culture of belonging and connection. Campus leaders highlighted how real-time student feedback powered timely outreach, connected students to resources, and strengthened community across campus.

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The webinar offered actionable examples of how both institutions used the student voice to create meaningful, scalable touchpoints that drive engagement and retention.

Johnson & Wales University and Jax State University shared how they captured the student voice to transform student success. Campus leaders discussed how real-time feedback guided timely interventions, surfaced student needs, and informed institutional strategies.

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From scalable outreach to data-driven decision making, the webinar highlighted practical ways these institutions stayed ahead of retention risks by acting on what students were truly experiencing.

In this webinar, EdSights unveiled findings from the largest student persistence study ever conducted, drawing from conversations with over 250,000 students across more than 100 institutions. Panelists from Embry-Riddle Aeronautical University and Southern Utah University joined EdSights Co-Founder Carolina Recchi to explore national trends in morale, self-efficacy, wellness, financial stress, and belonging.

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The discussion highlighted how student sentiment changes over time—and how gaps in support, especially for first-generation and underserved groups, can impact retention. This research reinforces the need to view student success through the lens of the student voice, and offers a roadmap for institutions looking to act on what students are really saying.

In this Partner Spotlight webinar, campus leaders from five institutions came together to share how they're turning real-time student insights into meaningful outcomes. Panelists from Jacksonville University, The University of Olivet, Nicholls State University, Flagler College, and University of Detroit Mercy discussed how they’re using AI-driven outreach to reduce melt, re-engage at-risk students, and uncover barriers like mental health concerns and financial stress.

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From commuter engagement to wellness-centered follow-up, each story highlighted the impact of the student voice in shaping timely, targeted support—and the results speak for themselves.

Dr. Vincent Tinto, Distinguished University Professor Emeritus, brings his extensive research on student persistence to our inaugural summer read event, featuring his latest book, Completing College - Rethinking Institutional Action.

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As a company committed to improving student outcomes, we selected this book because of its profound insights into the institutional actions necessary to address the college completion crisis. We believe that Dr. Tinto's work will inspire us to rethink how we support students in their educational journey and drive meaningful change in our institutions.

Dr. Paul LeBlanc, President of Southern New Hampshire University, draws on his experience building one of the most innovative and fastest-growing universities to reconnect us with the human aspect of serving people.

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As a company whose mission is to create a student-centered education system, we chose "Broken" as this event's reading because of how deeply it explores the human dimensions we must consider to support students. We believe that this book will help us better understand the challenges facing out education system, and find ways to create a more humane and caring environment for students.

📈 The results are in! Over the past academic year, EdSights regularly checked in with over 200,000 students using artificial intelligence and text messaging. Tracking and measuring their behaviors, challenges, and perceptions of their college journey, allowed us to collect vital data fueled by the voices of each of those students.

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The hundreds of thousands of students that we surveyed, shared their unique perceptions of their college journey, elaborating on crucial barriers to persistence such as belonging, wellness, financial distress, and academic engagement. Since then, we've tirelessly compiled and analyzed this data, extracting meaningful insights
and linking them to the impact of our initiatives. Witness our discoveries and the steps we're taking toward ensuring student success.

In ASCEND to Higher Retention Rates, Dr. Jared Tippets and Dr. Eric Kirby from Southern Utah University address why past retention efforts have fallen short and elaborate on how to get ahead of the common barriers to persistence. Together they help uncover innovative ideas, unique initiatives, and best practices that have yielded outstanding results.

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We chose this book because it embodies a solution-oriented mindset that is crucial in higher education. Overflowing with practical strategies, it offers invaluable insights to enhance retention rates. We are confident that participants will leave the book club equipped with several cost-effective and practical strategies to implement in their respective institutions.

In the evolving landscape of higher education, capturing the Student Voice is key to creating meaningful learning environments. The Student Voice Score (SVS) introduces a simple yet transformative approach by allowing institutions to understand their students' journeys within the broader context of higher education, and grasp the heartbeat of their institution.

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This webinar recap helps demonstrate how, with the SVS, student satisfaction is no longer just a concept but a quantifiable reality.

Experience Southern New Hampshire University's recent outcomes showcasing the impact of AI on student success and the transformative ways in which the institution harnessed AI to elevate student support and advising, rigorously assessing the impact of the technology through a randomized controlled trial.

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This webinar recap provides insights into how the institution balanced personalized student support with enhanced advisor workflows, creating a pioneering synergy between AI and educational strategies.

You may have heard that we recently announced higher education's first industry-wide benchmark to measure student satisfaction, the Student Voice Score. Now, it's time to explore the critical data and key findings that we've uncovered within the SVS Report.  

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In this open forum, data experts Dr. Will Miller and Dr. KayDee Perry analyzed the SVS Report's key trends and discussed how institutions can better identify the gaps between student retention and student satisfaction.

In this timely conversation, Dr. Vincent Tinto—Distinguished University Professor Emeritus at Syracuse University—joined EdSights Co-Founder Carolina Recchi to explore how AI is shaping the future of higher education. The webinar covered the evolving role of institutions in an AI-driven world, the importance of preserving human connection in student support, and the potential for AI to improve retention and persistence.

Dr. Tinto also addressed questions submitted by attendees, offering thoughtful insights into how institutions can adopt AI responsibly, ethically, and with student success at the center.

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Dr. KayDee Perry, Justin Schuch, and Dr. Will Miller delve into the critical role of timely interventions and the impact of real-time data on student persistence. They discuss how capturing data at scale challenges the effectiveness of traditional alert systems, which often react too late, leaving students vulnerable to dropping out.

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These leaders in student success share insights on the specific data they prioritize and their methods for capturing it to proactively identify and address challenges. By focusing on real-time data, they significantly enhance student engagement and persistence, moving beyond lagging indicators to implement immediate, personalized interventions tailored to individual student needs and behaviors.

Explore how the Vice President of Enrollment at SUNY Genesee Community College developed an award-winning persistence plan. The presentation covers their strategic use of proactive outreach, revealing key insights and innovative solutions that emerged throughout the process. Topics include the evaluation of weekend and evening programs, expanded access to open gym and swim hours, the implementation of a comprehensive calendar, and addressing academic concerns with timely resource offerings—all contributing to their success in enhancing student persistence and engagement.